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Band 4
Job overview
This is an exciting opportunity to join the Renal vascular access waiting list team.
We are looking to appoint a full time Waiting List Coordinator
The hours are full time 37.5 per week Monday to Friday.
when fully trained option to work from home.
Days to be discussed.
Main duties of the job
The successful candidate will have experience in managing waiting lists with using Bluespier to utilize theatre sessions, booking pre op's, biopsies and liaising with multiple professionals.
You will be a conscientious and enthusiastic team player, with excellent organisational and communication skills. You will have a good understanding on the 18 week RTT pathway. You will need to be able to demonstrate a clear understanding of patient confidentiality, and be able to remain calm under pressure and work to agreed deadlines.
Working for our organisation
There are so many reasons to choose NUH as the place to start your NHS career.
- Our commitment to patient safety and the fact that we're a leader in clinical excellence and outcomes.
- Being part of a busy, dynamic Trust.
- Making important contributions to the next generation through teaching, research and innovation; working with world leading clinical experts using state-of-the-art facilities and being at the forefront of utilising technology to improve patient care.
- NUH is made up of thousands of passionate dedicated colleagues, from a variety of backgrounds and doing a wide range of jobs and roles, who are committed to providing great care for our patients.
Detailed job description and main responsibilities
The post holder will manage the Vascular Access and the Renal General surgery waiting list. We have consultants and surgeons that you will converse with on a daily basis,
The successful candidate will co-ordinate admissions, and associated pre-operative assessment clinics and theatre lists. The post holder will also play a key central role within the services and is required to work in close liaison with all NHS colleagues, patients and the general public.
Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway PAS/Blue Spier, eMed.
- Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either in person, telephone, email
- Be responsible for management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.
- Ensure patients are added to appropriate waiting lists using hospital IT systems in accordance with Trust policies.
- Ensure all relevant actions are taken to initiate, amend and cancel theatre lists in accordance with theatre policy
- To arrange transport for patients that require it
- Book HDU/ITU/PICU beds are required following correct protocol
- To be responsible for arranging emergency cover for theatre sessions where the surgeon becomes unavailable at short notice.
- Working to agreed protocols to negotiate patient admissions for inpatient and day surgery procedures and minor procedure treatments.
- Provide appropriate confirmation letter to patient, along with any relevant supporting information.
- Ensure all relevant patient information is recorded on the Trust’s IT systems and updated accordingly in line with Trust Access Policy and Procedures.
- Amend patient information and admission requirements in line with pre-operative assessment information/findings.
- Provide non-clinical advice regarding patient admission process seeking further advice from the Consultants or lead nurses as required.
- Liaise with clinicians regarding appropriate scheduling of patients such as case mix together with other key information to ensure the full utilisation of theatre lists.
- In conjunction with the appropriate managers liaise with external healthcare providers to facilitate the timely admission of patients.
- Be responsible for identifying potential breaches against Trust waiting list targets, and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops.
- Liaise with clinical staff to ensure the availability of any specialist equipment as required.
- Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Waiting List Policy.
- Produce accurate theatre lists for scheduling meetings, attend said theatre meetings, and undertake all required follow up actions.
- Undertake any other duties and responsibilities, which may reasonably be required.
- Participate in team, professional and personal development activities.
- Weekly PTL meeting to discuss long waiters.
- Attend Theatre scheduling meeting
- Undertake any other duties which may be reasonably required.
Person specification
Qualifications
Essential criteria
- 3 GCSE’s or equivalent C or above – must include English
- Computer literate to ECDL standard or equivalent.
Desirable criteria
- Waiting list experience
- Knowledge of Renal
Experience
Essential criteria
- Proven clerical experience.
- Experience of working to deadlines
Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway and Notis.
- Knowledge of 18 week targets
Communication and relationship
Essential criteria
- Must be able to clearly and accurately convey information verbally to differenct audiences
- Ability and experience to be discerning in sensitive situations
Analytical and Judgement
Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Able to complete tasks using own initiative
Desirable criteria
- Demonstrate knowledge of waiting list management
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
